ONSITE MANAGEMENT SOLUTIONS
Our expertise and resources. Your efficiency gains and cost savings.
Structural changes, stagnating revenue growth and demanding clients are forcing law firms to take a hard look at traditional operating models. Success today means adapting to the “new normal” of consistently seeking greater operational and cost efficiencies. Strategic outsourcing offers one of the best opportunities to help firms thrive in today’s challenging legal environment.
Onsite outsourcing services remove the resource strain and burden of managing operational and administrative functions in-house, empowering firms to invest strategically in core practice areas. DTI onsite management solutions provide personnel, equipment, technology solutions and best practices to improve the service delivery to attorneys and firm staff.
- Centralized reprographics, document imaging and scanning
- Records management
- Mail management and express package delivery
- Managed print services (MPS) and cost recovery
- Digital workflow design and electronic document routing
- Reception, hospitality, office supplies sourcing and other non-core office services
Unparalleled subject matter expertise, proven success and service excellence
Accountability, confidentiality, reliability and responsiveness are the hallmark of DTI onsite management solutions. Our consultative approach, deep domain expertise and commitment to cost management make us a trusted legal process outsourcing advisor and partner. In today’s challenging business climate, you can entrust DTI to deliver the optimal outsourcing strategy, the industry’s highest level of services and innovative solutions—a strong foundation for your organization’s success.
The DTI Advantage offers our clients:
- Unparalleled subject matter expertise
- Unique National Account Team approach
- The only single-source provider
- Best and brightest talent
- Multi-tier service delivery model
- Relentless commitment to service excellence
DTI has made a commitment to embrace “green,” eco-friendly practices whenever possible. We work diligently to help keep our clients abreast of the latest initiatives and to meet any green goals they have set for their organizations.
Get a free consultation
Find out how your firm can take advantage of DTI management solutions. Contact us at ManagementSolutions@DTIGlobal.com.
ONSITE LITIGATION SUPPORT
Unparalleled expertise in design, implementation and management of high-capacity litigation support centers
A challenging legal environment, limited in-house resources for large-scale litigation document production, highly compressed timelines, and the ramifications of mishandled case documents have put mounting pressure on law firms to deliver best-in-class litigation support. Many firms have chosen to partner with DTI as their onsite litigation support provider, reaping the benefit of efficiency, quality services and cost effectiveness.
A complete and scalable onsite solution
Our consultative onsite litigation production support services take care of every detail, from large-scale electronic processing, workflow design, solution integration to database construction. When any unexpected needs arise, surpassing onsite capacity, our national network of off-site facilities can nimbly bring to bear an impressive array of resources to provide responsive and reliable support.
- Large-scale litigation processing
- Document imaging
- Document coding
- Project management
- Forensics and data acquisition
- Discovery review featuring best of breed review tools
- Court reporting
Deep bench with litigation technology and process talent
DTI has a proven track record and demonstrated expertise in conceptualizing, strategizing, designing and implementing litigation support centers. The DTI team of national litigation support specialists coupled with seasoned onsite litigation support teams, have the know-how and right tools to meet the most demanding litigation support needs. From workflow re-engineering, technology platform optimization, software and hardware integration to complex, high volume and confidential project management, DTI offers comprehensive onsite and offsite litigation support solutions.
Get a free consultation
Find out how your firm can take advantage of DTI litigation production support services. Contact us at ManagementSolutions@DTIGlobal.com
Middle Office Solutions
Law firm middle office functions are undergoing a dramatic evolution. Middle office support represents new opportunities to drive economic and operational efficiencies beyond traditionally outsourced services. DTI document processing, administrative support and process-driven services are viable and lower cost options that give law firms access to highly skilled specialists and quality services, thus allowing firms to achieve improved attorney satisfaction and resource utilization.
DTI Middle Office Solutions include:
- Create, revise and format in Word, Excel, PowerPoint and Visio
- Generate TOCs and TOAs
- Convert PDF documents to Word
- Prepare EDGAR filing
- Proofread - redline, blackline and full reads
- Prepare transcription
- Support specialty practice groups
Administrative Support and Virtual Assistants
- Attorney time entry
- Expense reports
- Billing coordination and verification
- Travel coordination
- Managing calendar
- Meeting minutes
- Contact management
- Phone support
Legal and Business Research
- Due diligence research and analysis
- Conflicts research in support of attorney and client onboarding
- Public records research
- Practice specific searches
- CRM database maintenance
- New client templates
- Prospect and client research
- Competitive and business intelligence research
Creative and Marketing /Desktop Publishing
- Presentation template design
- Proposal and pitch book design and editing
- Collateral, newsletters and presentation services
- Website maintenance
- Graphic design
Accounting and Billing Support
- Client billing and coordination
- Travel and expense auditing
- General ledger coding and management
- Payment allocations
- Financial reporting and analysis
Flexible Service Delivery Models
We offer customizable, variable solutions with dedicated staff to meet each firm’s unique requirements. Our delivery options include:
- On-site: Professionals work on the client’s premise and are fully trained and managed by DTI.
- DTI Knowledge Center: Dedicated staff is located in our highly secure, DTI owned center which serves as an extension to your firm.
- Virtual: Select support functions have secure remote work options.
- Hybrid: A combination of delivery models offers the best support to the firm.
Learn how one firm outsourced document processing and saved $2 million dollars.
To find out how your firm can take advantage of DTI middle office solutions, please contact us at ManagementSolutions@dtiglobal.com for a consultation.
RECORDS MANAGEMENT FOR LAW FIRMS
Records are critical, high-value assets for a firm and its clients. Having a solid strategic plan for records and information management is critical in order to mitigate risk, transition to an electronic records environment and ensure regulatory compliance across the firm.
As law firms today scrutinize every dollar they spend, records management has become an area that provides a tangible opportunity for capturing both efficiencies and cost savings, moving records management from a mere back-office necessity to a value-add proposition.
Leverage the expertise of a vetted industry leader
The team of Certified Records Managers at DTI has 30 years combined experience in the design, implementation and management of records management programs. We help firms streamline records management for both paper and digital documents, standardize practices across all locations and minimize storage costs. Our records management solutions include:
- Consulting on all aspects of a records information management (RIM) program
- Staffing and managing a full-service records department
- Design, implementation and oversight of records policies, retention schedules and procedures
- Records management software assessment and implementation
- Development of offsite storage strategies and contract negotiation
Comprehensive and highly specialized, hands-on experience
Our team of records specialists has highly specialized, hands-on experience working in records management for law firms. We understand the special constraints and challenges faced by our clients. They rely on us to provide integrated solutions to accurately, cost-effectively and reliably manage complex records management issues. Our full suite of records management solutions provides efficient information management support to the legal community.
Get a free consultation
To find out how your firm can take advantage of DTI’s records management solutions, please contact us at ManagementSolutions@dtiglobal.com for a free consultation.
LEGAL STAFFING AND RECRUITING
Whether it’s a need for a specific project or a full-time position, we are in the best position to help you find the skilled legal professional you are looking for. By partnering with DTI, our Fortune 500 clients save an average of 60% on tasks assigned to contractors. DTI offers our clients world-class staffing and placement support by providing attorneys and paralegals on a contract and direct-hire basis to law firms and corporate law departments.
The DTI Model allows our clients to work with dedicated staff members who get to know the culture and nuances of each client’s practice and business model, enabling DTI to make the perfect match.
Each office is staffed with a dedicated placement professional for attorneys, paralegals and support staff. The dedicated placement professional works as a team with a dedicated client services representative, administrative support staff, and the corporate office to partner with our clients to best serve their needs with respect to staffing, billing, and overall service including:
- Managing the cost of legal tasks
- Retaining control special matters
- Reducing associate turnover
- Maintaining integrity of work product
- Addressing space limitations
- Working with headcount restrictions
- Specialized services and foreign language
- Location requirements
- Tracking through custom billing and reports
Who do I contact if I need help staffing a contract project or have a direct-hire opening?
You should contact the Branch Manager at the DTI location closest to you. Please visit our locations page here.
Who do I contact if I have questions regarding my contractor's timesheet?
You should contact your local DTI office for assistance.
Do contract employees receive any benefits while working on an assignment through DTI?
In the event that you hire a contract employee through DTI, certain benefits are available, upon qualification, to all W-2 employees. To view available benefits, click here.
Who do I contact about my account or invoice?
You should contact your local DTI office for assistance.
What special billing can DTI provide for us?
DTI can customize your billing statement by matter number or reference number. We can send you paper or electronic statements or both.
What if I have a need that comes up during non-regular business hours?
Aside from the dedicated service team in each regional office, all DTI staff members use mobile devices, making us accessible 24 hours a day, 7 days a week to both our clients and candidates. When clients call with last minute needs or staffing changes (including nights, weekends, and holidays), you are guaranteed not only an immediate response, but also immediate service.
What kind of experience do the contractors have?
Our database is comprised of candidates with varied backgrounds. We have entry-level candidates to senior level. We have former law firm partners and general counsels. We have legal secretaries and former big firm paralegals. Are you looking for a Harvard J.D., a Yale undergrad, or a Duke Ph.D? We’ve got them. But if we don’t have what you need, we’ll find them.
How Do I Register With DTI?
It's simple. Register with DTI and submit your resume via our website: http://dtiglobal.force.com/careers. Once we receive your resume, our recruiting team will review it. If we have any placement opportunities for you, or require any additional information, we will contact you. Once you are registered with us, we will then attempt to match your experience, skills, and needs to a contract or permanent position and present it to you for your approval. We also ask that you keep us informed of any significant changes in your current career status.
Once registered, how do I control where DTI sends my resume?
We inform you of any potential opportunities, but we do not submit your resume without your permission. To make the right placement, we know that your interest in a particular assignment or position is paramount. It is also in your best interest, and ours, that we avoid any duplication in the process.
Does DTI only provide contract assignments?
No, DTI provides contract, contract to hire, and direct-hire placements.
If I am on a contract assignment, does that prevent me from being a candidate for a permanent job?
No. If you are on a contract assignment through DTI, we can continue to search for and place you in a direct-hire position.
How do I get paid?
DTI pays its contractors weekly and we offer the convenience of direct deposit.
Do I receive any benefits while working on an assignment through DTI?
In the event that you begin working through DTI, certain benefits are available, upon qualification, to all W-2 employees. To view available benefits, click here.
DTI STAR Program
The STAR Program is designed to recognize a contract employee or group of contract employees for "special" accomplishments achieved. Nominations can occur anytime and recognition is quarterly. Anyone can be a nominator - employees, colleagues, supervisors, or clients.
PRINTING AND PRODUCTION
DTI Printing & Production Services provides comprehensive off-site document preparation, production, binding, and fulfillment services to the business market. We manage the life cycle of client information from creation through production and archiving.