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Case Studies

See how we’ve helped real corporations and law firms automate processes, improve expertise, save costs and improve operational flexibility. Our litigation, discovery and managed support services achieve true results.

TRANSFORMING DOCUMENT PROCESSING SUPPORT SERVICES 9/26/16

A global law firm relocated its shared-services center. The firm’s Document Services was challenged by lack of experienced local candidates and the ability to train new hires. DTI provided the firm with a resilient dual-site document processing solution that allowed the firm to achieve significant advancements in efficiency, scalability and overflow capacity. Read full case study here.

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High-Capacity LITIGATION SUPPORT CENTER 9/23/16

DTI successfully built a high-capacity on-site litigation support center for an Am Law 200 law firm. The service met the firm’s high demand litigation support needs and enabled the firm to recoup costs and in many cases generate revenue that was previously missed. Download the case study

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Managing Growing Requests for ESI 9/12/16

Our client, one of the leading and most heavily litigated pharmaceutical companies in the world was confronted with the challenge of collecting electronically stored information (ESI) in response to numerous eDiscovery requests. Like many organizations in today’s technological world, the client found itself with increased data volumes, but decreased time and budget. Read full case […]

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Transition to a paperless office with mail digitization 8/31/16

A leading law firm entrusted DTI to digitize client-related mail for easy access and a smooth transition to a paperless office. DTI developed a streamlined and efficient mail workflow that now allows the firm to respond to clients more quickly. The firm also harvests the benefits of working with electronic documents – easy access, security control, risk mitigation […]

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SUCCESSFUL RECORDS CENTER RELOCATION 7/26/16

As the result of a merger, a law firm needed to combine two office locations with distinctly different operations. DTI planned and managed this complex, multi-phased relocation and successfully consolidated the physical records into one new office. The flawless transition provided the firm staff with undisrupted access to records in the new office. DTI also helped the firm achieve 20% […]

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Paper-Based Discovery: A National Solution to a Local Deadline 7/25/16

When one of the world’s largest paper, copier and printing companies needed to scan over 2 million pages of documents and had only 30 days to do it, DTI leveraged our nation-wide presence to get the job done accurately, efficiently and on-time. Download the case study

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OUTSOURCED DOCUMENT PROCESSING SERVICES DELIVER $2 MILLION SAVINGS 6/2/16

When a global law firm was experiencing quality, utilization and cost issues with its document processing operations, DTI delivered an effective solution to provide centralized services with highly-skilled staff, comprehensive reporting and quality control process. DTI now supports 22% more work with almost 30% fewer team members. Download the case study

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Discovery from the Inside Out – A Tale of Reducing Documents, Time and Expense 5/25/16

InsideOut Discovery at DTI delivers a fully integrated legal and technology managed service for corporate legal departments. By coordinating in-house infrastructure, outside expertise, and a dedicated technical and legal team and processes, InsideOut streamlines the discovery process to achieve dramatic cost savings. Read more here.

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SOLUTIONS IN TUNE WITH THE VOICE OF THE CUSTOMER 3/4/16

With its consultative approach, keen understanding of technology, and the ability to listen to customers, DTI provided insights and proposed solutions to assist the firm in planning changes in advance to ensure wide acceptance and adoption by end users. Download the case study

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Maximize Firm ROI and Deliver Superior Customer Satisfaction 3/3/16

ON-SITE OUTSOURCING SOLUTIONS FROM DTI LOWER FIRM’S OVERFLOW EXPENSES BY 60 PERCENT AND ACHIEVE 99.9 PERCENT SLA COMPLIANCE: Download the case study

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