DTI Skyline: Commitment to Superior Client Service Results in Merger of Equals

published on September 25, 2007

ATLANTA  – September 25, 2007 – The Editor of The Metropolitan Corporate Council interviews John Davenport, CEO, Document Technologies, Inc., (DTI) and Michael McGowan, Managing Partner, DTI/Skyline – New York and former President, Skyline Legal Technologies.

DOWNLOAD COMPLETE INTERVIEW HERE (pdf)

Editor: Please tell our readers about your professional background and experience.

Davenport: I am the co-founder and CEO of Document Technologies, Inc. (DTI),
and have been in this industry for 20 years. I began to work part-time in the litigation support industry at age 19 while I went to school in Georgia, and I’ve worked in every area of the business ranging from an operator to a production manager to a sales person. I also served as managing partner and regional vice president for a very large national litigation support company. I left that company in 1998 to start Document Technologies.

McGowan: I am the managing partner for DTI in New York and am the former president of Skyline Legal Technologies. I have also been in the industry for close to 20 years. In 1994 we started Skyline as a very small operation in New York. At that time I had the title of president, but that involved everything from managing production capacities to working all night to fully service our clients on the projects that we were working on. Prior to that, I worked as a case manager for an intellectual property law firm. That is where I formed the service strategies that are still in place today to keep the client, customer
and the end user in mind at all times.

Editor: Would you tell us about the services that DTI and Skyline Legal Technologies offer to clients and the geographic reach of those services?

Davenport: We are a full-service litigation support service provider. We do everything from paper-based discovery services through the scanning and coding as well as forensics and e-discovery. We are really a full-service provider in the litigation support space, offering our customer base everything they need in this area. We deliver our services through two important channels. First, we provide services through the 26 facilities that we own and operate in 23 markets across the United States. Second, we also provide those services on site by bringing our people, processes and equipment directly to the customers’ location. We currently have contractual arrangements with over 100
law firms across the United States in 26 markets to provide those on-site services.

McGowan: Skyline was one of the largest single-market service providers in the
United States prior to the merger. New York has the largest legal community in
the U.S. so our services touch on a full platform of services for litigation support. Some of the services that we did not provide in a formal program that DTI offers are a robust web hosting solution, forensics, and large scale in-depth electronically stored information (ESI) services.

Editor: What were the factors that led to the merger between your respective
companies?

McGowan: There have been dramatic changes over the past 10 years in the litigation support service industry. A lot of those changes have resulted from the advent of electronic discovery and the demands that have been placed on corporate legal departments and law firms to administer this information. Companies need to work with service providers that take a strong consultative approach to manage some of these processes. They are looking for the best and the brightest approach. As a smaller operation we were looking for a partner that would allow us to expand and bring those types of services on a broader scale. A merger with DTI would broaden the platform of our services and practices for our clients based in New York.

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