Leveraging state-of-the-art systems and market-proven leadership, DTI Knowledge Solutions extends DTI’s service capabilities into the knowledge process outsourcing (KPO) arena. The services that we support are mission-critical for our clients and typically require a substantial amount of judgment. Operating on-site at client locations and through our highly secure Knowledge Centers, DTI helps our clients to create, analyze and synchronize content in real time and with exacting accuracy.

Our model eliminates unnecessary operational layers and is centered upon optimizing the user experience. We can meet the most demanding compliance and security requirements and are accustomed to working with highly confidential – and even regulated – content. Our model enables clients to transition traditional on-site services to our Knowledge Centers, therefore creating a lower and more variable cost structure while simultaneously enhancing the user experience. Together with our clients, we are transforming the “middle office.” 

• Unmatched leadership team with client- and vendor-side knowledge and experience
• Highly secure and sophisticated Knowledge Centers that are backed by DTI’s national facility footprint
• Transparent, accountable, and flexible operating model that optimizes performance
• Consultative and strategic user engagement and collaboration
• Premiere technologies that drive continuous improvement and innovation
• Sharply reduced facility and IT-related expenses
• Streamlined resources – especially for services with more dynamic demand patterns
• Multi-level systemic redundancy
• Center of excellence in employee development, training, and a true meritocracy